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Delhi NCR gets same-week delivery. For the rest of India, message us on WhatsApp with your pin code — we ship pan-India via temperature-aware courier partners, with slightly longer lead times outside metro cities.

Yes, COD is available on most Delhi NCR orders. For pan-India orders we currently confirm payment via UPI before dispatch — ask us on WhatsApp for the current options for your location.

Up to 3 weeks at room temperature in the sealed box, longer if refrigerated — though we'd say the first 2 weeks are when it's truly at its best. Consume it fresh for the best experience; we make every batch to order and dispatch within 24 hours, so that's easy to do. See our full Shipping Policy.

Yes — branded ribbon, a printed card, and custom box counts are available on orders of 20 boxes or more. Use the gifting enquiry form or WhatsApp us directly.

Message us on WhatsApp with a photo within 24 hours of delivery and we'll replace or refund it — see our full Refund & Cancellation Policy for details.